Privacy

Privacy Policy

At C6 ESG Pty Ltd, we are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy outlines how we collect, use, store, and disclose your personal information.

Who are we?

“We”, “us”, and “our” refer to C6 ESG Pty Ltd, ABN: 87 674 998 817 of Collins Square Tower 5, Level 23, 727 Collins Street, Melbourne VIC 3008, including all related entities.

This Privacy Policy is intended to be read in conjunction with other relevant policies, such as the Spam Act, social media protocols, and any applicable regulations. Although these may not directly address ‘personal information’ as defined under the Privacy Act, they may involve data that includes personal information.

By using our services, you consent to us collecting, holding, using, and disclosing your personal information in accordance with this policy.

What Is Personal Information?

Personal information refers to any information or opinion about an identified individual or an individual who is reasonably identifiable, regardless of whether the information is true.

What Personal Information do we collect?

C6 ESG Pty Ltd collects and holds personal information electronically and through conventional means. The principles in this policy apply to all formats.

As a provider of consultancy services, most of our interactions are with businesses, but we often engage with individuals. We collect personal information through our website, emails, telecommunications, interactions such as meetings or events and through one of our services; Carbon Pulse, Carbon Map ™, Carbon Planner, GHG Assessments, LCA or EPD projects and publications

This can include business cards, referrals, or data purchased for specific purposes.

We may collect details such as your name, business title, contact information, and any other information needed to provide our services. Depending on legal requirements, we may also collect sensitive information such as union membership or health status, particularly for employment-related matters. We will only collect this information with your consent or if required by law.

How Do We Use Your Personal Information?

We collect and use your personal information for the following purposes:

  • To provide and manage services to you
  • To communicate with you about queries, complaints, or important updates
  • To comply with legal obligations and cooperate with government or regulatory agencies
  • To inform you about products and services that may interest you
  • If you do not provide the necessary personal information, we may not be able to offer our services or respond to your enquiries effectively.

Sensitive Information

In certain circumstances, we may need to collect sensitive information, such as union membership or health details (e.g. COVID-19 vaccination status), as part of our legal or advisory services. Sensitive information will only be collected when necessary and will be handled with a higher level of confidentiality. We will seek your explicit consent before collecting or disclosing sensitive information unless required by law.

Website and Cookies

We may collect de-identified information about your use of our website, such as your IP address, device type, and browser. Cookies may be used to store information and improve your experience on our website. You can disable cookies through your browser settings, but this may affect your ability to use certain features of the website.

Storage and Security of Personal Information

We store most of your information electronically in systems and databases. While we primarily use Australian data centres, some information may be stored or accessed overseas due to the nature of modern cloud-based services. By using our services, you consent to the possibility of your data being disclosed to overseas recipients for purposes such as software support or storage.

We take reasonable steps to ensure your personal information is protected from misuse, loss, or unauthorised access. These steps include identity and access management technologies and regularly reviewing our practices to meet industry standards.

We retain personal information only for as long as necessary and take reasonable steps to destroy or de-identify information when it is no longer required.

Disclosure of Personal Information

We may disclose your personal information to:

  • Related companies within our group
  • Third-party service providers who assist us in delivering services
  • Government or regulatory bodies, where required by law
  • In the event of a business change, such as a merger or acquisition, we may transfer your personal information to the new owner.

Overseas Disclosure

If your dealings with us involve the transfer of personal information overseas (e.g., for international transactions or referrals), we will take reasonable steps to ensure your information is protected, but we cannot guarantee the privacy standards of overseas entities. By requesting these services, you accept the risks associated with overseas disclosure.

Direct Marketing

We may use your personal information to inform you about products and services that we think may be of interest to you. You can opt out of receiving marketing communications at any time by following the instructions in the communication or contacting us directly.

Access and Correction of Personal Information

You have the right to access and correct any personal information we hold about you. To request access or correction, please contact us using the details provided below. We will respond to your request in a reasonable time and may charge for reasonable costs incurred in providing access (e.g., photocopying large documents).

Notifiable Data Breaches

We are committed to protecting your data. In the event of a data breach that constitutes an ‘eligible data breach’, we will notify the affected individuals and relevant authorities as soon as practicable.

Complaints

If you have a complaint about how we handle your personal information, please contact us at the details below. We will investigate the matter and inform you of the outcome. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

Contact Us

If you have any questions, concerns, or requests related to this privacy policy, please contact us at:

Email: hello@c6esg.com

Phone: 03 8319 0963

Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. The latest version will be available on our website.

At C6 EPD we are committed to protecting your privacy.